Our dealerships are committed to respecting the privacy rights of our customers and all visitors to our dealership website properties including, as applicable, any affiliated websites. We are publishing this Policy to advise you of what information our dealerships may collect, how our dealerships may use that information and how your information is protected. By using our website and services, you acknowledge you have read and understand the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our services.
We may collect the following categories and specific pieces of information from you and about you in the normal course of doing business:
We do not rent or sell your name, address, email address(s), phone number(s), credit card information or other personal information to any third party. We require any third party to keep your personally identifiable information secure in accordance with federal and state legal requirements, such as the Gramm Leach Bliley Act, where applicable. We may use and disclose some or all of the information in accordance with applicable law as follows:
The security of customer information is very important to us and we take a number of steps to safeguard it. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard non-public personal information about you. However, no security measures can be 100% secure, so we recommend that you take additional measures to protect yourself and your information, including by installing up to date anti-virus software, closing browsers after use, keeping your log-in credentials and passwords confidential, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.
Furthermore, once the information has been received by us, we use reasonable security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.
Our website contains links to other sites. Please be aware that our dealerships are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information and contact them directly. This privacy statement applies solely to information collected by this website.
This section applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). This notice is provided to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
California Civil Code Section 1798.83 permits California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email using the contact information provided below and put “Shine the Light Request” in the subject line of your email.
In addition, if you are a California resident, beginning January 1, 2020 you have the following rights:
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We may have collected the following categories of personal information from consumers within the last twelve (12) months:
Category | Examples | Purpose | Source | Disclosure to Third Parties |
---|---|---|---|---|
IDENTIFIERS | A real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | To fulfill or meet the reason for which the information is provided. To provide you with information, products or services that you request from us. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections. | Directly or indirectly from you or your agents. From third parties that interact with us in connection with the services we perform. | Service providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. Third parties to whom we are required to report vehicle sales or other vehicle related information. |
PERSONAL INFORMATION CATEGORIES LISTED IN THE CALIFORNIA CUSTOMER RECORDS STATUTE (CAL. CIV. CODE § 1798.80(E)). | A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | To fulfill or meet the reason for which the information is provided. To provide you with information, products or services that you request from us. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections. | Directly or indirectly from you or your agents. From third parties that interact with us in connection with the services we perform. | Service providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. |
PROTECTED CLASSIFICATION CHARACTERISTICS UNDER CALIFORNIA OR FEDERAL LAW. | Age, race, color, ancestry, national origin, citizenship, creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status. | To fulfill or meet the reason for which the information is provided. To provide you with information, products or services that you request from us. | Directly or indirectly from you or your agents. From third parties that interact with us in connection with the services we perform. | Service providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. |
INTERNET OR OTHER SIMILAR NETWORK ACTIVITY. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | To provide you with information, products or services that you request from us. To improve our website and present its contents to you. | Directly or indirectly from you or your agents. Directly or indirectly from your activity on our website. From third parties that interact with us in connection with the services we perform. | Service providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. |
GEOLOCATION DATA. | Physical location or movements. | To provide you with information, products or services that you request from us. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections. | Directly or indirectly from you or your agents. From third parties that interact with us in connection with the services we perform. | Service providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. |
PROFESSIONAL OR EMPLOYMENT-RELATED INFORMATION. | Current or past job history or performance evaluations. | To fulfill or meet the reason for which the information is provided. To provide you with information, products or services that you request from us. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections. | Directly or indirectly from you or your agents. From third parties that interact with us in connection with the services we perform. | Service Providers. Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. |
Personal Information does not include:
We may use or disclose the personal information we collect for one or more of the following business purposes:
We may disclose your personal information to a third party for a business purpose (see table above). When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
The CCPA provides consumers who are California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to know and request that we disclose certain information to you about our collection and use of your personal information over the past 12 months from the date of your request. Once we receive and verify your consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may retain your personal information even if you request deletion if we can’t verify your identity or if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
We make available to California residents two designated methods for submitting requests to exercise access, data portability, and deletion rights of your personal information. Please submit a verifiable consumer request to us by:
Only you or your authorized agent (i.e., a person registered with the California Secretary of State that you authorize to act on your behalf) may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. In California, a minor is defined as any person under the age of 18 years.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
How we verify your request for personal information
In order to access or delete your personal information, you must submit a request that we can verify. We take important steps to ensure that the individual requesting the information is indeed the person whose personal information that our company is being asked to take action on. Ways in which we will request verification include:
Response timing and format
Upon our receipt of a consumer request, you will receive confirmation of our receipt of the request. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable request. The law allows you to make 2 requests within a 12 month period.
We will not discriminate against you if you exercise your CCPA rights. For that reason, we will not:
We retain the right to change or update this Privacy Policy at any time. We will post those changes to this page so that users are always able to view what information our dealerships collect, how our dealerships use it, and under what circumstances our dealerships disclose it. We will use, share, and disclose all information in accordance with the Privacy Policy in effect at the time the information was collected.
Our services are not intended for children. We do not knowingly allow anyone under the age of 13 to participate in any services offered on our website which requires the submission of user information. If we learn that a user is under the age of 13 and has submitted user information to us, we will delete that information as promptly as possible.
Except where and to the extent prohibited by law, you and we agree that, if there is any controversy, claim, action, or dispute arising out of or related to this Privacy Policy or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute.
Notice shall be sent to:
Both you and our dealerships agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party.
If any dispute cannot be resolved by the above dispute resolution procedure, you agree that the sole and exclusive jurisdiction for such dispute will be decided by binding arbitration on an individual basis. Arbitration on an individual basis means that you will not have, and you waive the right for a judge or jury to decide your claims, and that you may not proceed in a class, consolidated, or representative capacity.
Other rights that you and we would otherwise have in court will not be available, or will be more limited in arbitration, including discovery and appeal rights. All such disputes shall be exclusively submitted to the American Arbitration Association, 1633 Broadway, 10th Floor, New York, New York 10019 (www.adr.org) for binding arbitration under its rules then in effect, before one arbitrator to be mutually agreed upon by both parties.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of our Privacy Policy, including any claim that all or any part of our Privacy Policy is void or voidable.
When creating an account on www.schumacherchevy.com we provide the option to use various popular social media and 3rd party accounts to expedite and simplify the process. If you decide to take advantage of that functionality, the account, associated data, and privacy is governed by the respective policies of the 3rd party service. Please see the links below to their policies for review. By continuing to create the account, you are agreeing to these policies and terms.
If you have any questions or concerns regarding this Policy or our websites, please contact us at 8 Main Street, Little Falls, NJ 07424 Attention: Schumacherchevy or e-mail [email protected]
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